info@solutionsarebrewing.com • 815.758.5580 |
 |
LAURIE GUEST, CSP | |
 |
CERTIFIED SPEAKING PROFESSIONAL |
| Hot Programs New for 2010! Healthcare Sessions Secret Shopping Unique Events |
Healthcare Sessions[printer friendly version]Best Kept Secrets of Successful Practices Ever wonder why some medical practices are more successful than others? In this program Laurie shares her favorite practice ideas acquired during twenty years in healthcare. This rapid-fire session is full of ideas that can be implemented immediately. Learn about the wide selection of resource documents that can improve communication and help with staff development. Lead or Get Out of the Way This program is especially designed for office managers. Whether you have been in the position for twenty days or twenty years, you will find ideas you can implement the very next day! We will cover the crucial elements to successful leadership, share business-building ideas in rapid-fire style, and enhance the professional relations skills that are essential to superior leadership. Taming the Tough Patient Join this interactive program that focuses on a variety of challenging situations in the workplace. Physical, emotional and communicative issues will be addressed, including how to deal with the angry patient. What You Can Learn While Dining Out What do mistakes in the medical office and dining out have in common? Join us and find out! Discover what simple changes can be made in your office that will make a lasting impression on your patients. This class is upbeat, funny, and educational. |
| home | programs | meet laurie | fees, articles, faq | live calendar | © 2009 | website design by trittenhaus design |