info@solutionsarebrewing.com  •  815.758.5580
 
Solutions are Brewing - Laurie Guest, Certified Public Speaker   LAURIE GUEST, CSP
CERTIFIED SPEAKING PROFESSIONAL
  Hot Programs

New for 2010!

Healthcare Sessions

Secret Shopping

Unique Events
 

Hot Programs

[printer friendly version]

Life in the Espresso Lane
With a mix of fun and wisdom, Laurie shares six behaviors that can help change your accelerated life. In this humorous program, you will learn how to manage your mental caffeine and find contentment even during stressful times. Enjoy a fast-paced session that sends many people home with a token gift and fun for all!

Managing the Red Carpet
A show business guide to customer service
Rolling out the red carpet is a tradition of honorary treatment given to guests of the highest esteem. During this exceptionally creative session, the audience views famous movie moments, linking the message to real-life situations.

Discover ways to create red carpet service for your customers and learn award-winning ideas for achieving your business objectives. This unique, entertaining and practical program is packed with action steps that will energize your cast and connect them with your customers.
  • Identify misleading silent signals
  • Determine your E-Zone levels
  • Discover the right words for desired results
  • Learn the 8 taboo words to remove from your vocabulary
  • Generate an effective brain-checker mechanism
  • Create a plan to deal with the diva
  • Improve your ability to "stop waiting, start wagging"
  • Generate the power of the invisible impact
  • Invent a showtime culture
  • Demonstrate a 'R.E.D. Call to Action' for every employee
I Want to See the Jalapeno Coming
A Hot Recipe to Attract New Customers
Providing superior service by paying attention to small details is what separates the outstanding company from the average business. This session teaches the "R-Formula Recipe" to attract and keep new customers regardless of the product or service. Find out how your business scores on the "Jalapeno Report Card" and learn the concrete actions you can take to raise your grade.

Are We Having Fun Yet?
How to Shake Your Attitude in the Workplace

Is the workplace draining your energy? Do you wish for more fun on the job? Are you ready to improve your relationship with co-workers? If you answered YES, then this dynamic program is a perfect match for you. Too often our busy, stressful days keep us from really enjoying our journey. Laurie shares simple ideas to improve your outlook toward the daily challenge of work. All attendees will have the chance to win cash and prizes, so bring your attitude and let's shake it up!

Don't See It? I'll Create It!
Many clients request programs that are fully customized. We can create a brand new program with specific theme, objectives and description to match your meeting focus. We have several extremely unique programs that can be explained during an initial phone appointment. We look forward to our client's involvement in the process to make the event an original creation.

 
  home | programs | meet laurie | fees, articles, faq | live calendar © 2009 website design by trittenhaus design
Programs Meet Laurie Fees, Articles, FAQ Live Calendar Solutions are Brewing Home Page Solutions are Brewing Home Page