info@solutionsarebrewing.com • 815.758.5580 |
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LAURIE GUEST, CSP | |
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CERTIFIED SPEAKING PROFESSIONAL |
| Hot Programs New for 2010! Healthcare Sessions Secret Shopping Unique Events |
Secret ShoppingYour team is trained and ready to serve your customers. Are you ready to find out how they score when put to the test? Our team of secret shoppers is available to visit your business in person or by phone. We create a confidential report with results of the visit along with recommendations for improvement. A telephone appointment prior to the visit will be scheduled to create a report card specific to your organizational needs and objectives."In preparing for our group, Laurie did a 'mystery shop' at each bank prior to the conference. By having that background information, she immediately had the full attention of every attendee." Sally Scott, Resource Bank |
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